The Telecommunications and Internet Infrastructure sectors power hundreds of billions of dollars of global trade, media and services. These large markets are at the vortex of today’s economy, fueling and being fueled by the accelerating demand for broadband communications, Internet-enabled enterprise applications, e-business solutions and e-commerce infrastructure as well as new media content and community applications. While the current business cycle draws attention to short-term problems experienced by many market players, the underlying economic drivers ensure continued long-term expansion, and continued demand for innovations and next-generation solutions.

The telecommunications industry continues to be propelled by dramatic changes in structure, regulation, competition and demand for services. Consolidation, divestiture, expansion and restructuring are leading to a continuous stream of new competitive pressures. To survive and prosper service providers must define and deploy new services, protect and expand market share, increase per-user revenues and seek out new opportunities for growth, all with a constant focus on profit margin and return on investment.
To respond to these competitive pressures, service providers must continue to introduce innovative technologies in areas including access, switching, routing and storage as well as in the operational support, network management, provisioning, billing, security and customer care systems attendant to these. New services will encompass broadband access solutions, wireless services, storage networks, optically enhanced metropolitan area transport and distribution systems and ever denser switching and routing cores.

Many have predicted that the Internet will transform business processes, resulting in economic benefits such as expanded customer reach, improved customer service, major productivity gains and reduced operating costs. And this potential has been validated by a large number of business successes – some dramatic and well known; others individually more modest but significant when taken cumulatively. But so far we have seen only the tip of the Internet iceberg.
For enterprises worldwide to benefit from the full business potential of the Internet requires an entire infrastructure to marry people and business applications to the underlying network.  The first generation of Internet infrastructure has been put in place over the last few years, but there are many gaps remaining to be filled, and many opportunities for next generation solutions building on experience gained and leveraging emerging technologies. Included among them will be hardware and software solutions that provide or enhance mobility; that extend business applications across increasingly virtual enterprises; that integrate voice, data and video in new and valuable ways; that validate identity in Internet transactions; that manage content and applications; and that make Internet-based applications simpler and easier to use.



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